Eligibility — Damage Compensation

Eligibility is determined by the rules below, applied in order. Where no rule determines the outcome, the claim is referred for an assessor visit.

Zone and damage rules

Properties in zones 1 and 2 fall outside designated corridors. Such claims are handled by municipal insurance and are not eligible here.

Claims require verified structural damage to a property in zones 3, 4 or 5, filed within the 90-day window.

Insurance offsets

A prior insurance payout reduces the award but does not disqualify the claim. Attach the insurance settlement letter; the award is reduced by the amount already paid.

Hardship supplement

Households with annual income below ¥4,000,000 receive a hardship supplement. A household income certificate is required.

Not sure?

File anyway, within the deadline. Referred claims are decided by an assessor visit; missing the deadline cannot be cured.